elebrating over 21+ years of Excellent Customer Service!
DISCOVER OUR RARE & EXQUISITE
"WEARABLE WORKS OF ART"
A Fabulous Gift Idea & A Wonderful Lifetime Investment!
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We thank you for shopping Bella Couture®
Your happiness is our only priority!
ORDERING | SHIPPING | ORDER TRACKING | SIZING | JEWELRY CARE | RETURNS | GIFT CERTIFICATES
Have questions? Contact Us
Bella Couture® Diamond & Jewelry Consultants are always happy to help you find the perfect gift.
- Contact Customer Service : 1.310.487.2373
- Text Customer Service via Text : 1-310-487-2373
- You will receive a confirmation email with your order details included.
- When you create an account you can view the details of your entire BellaCouture.com order history on your personal My Account page.
- Once your order is placed you have 1 hour to cancel or modify your order before we begin processing your order(s).
- You will be sent tracking information to the email address you provided during checkout.
- You will also be able to view tracking details on your My Account page on BellaCouture.com.
- $0.00 - FREE Shipping (Ships 5-10 Bus. Days)
- $9.99 - USPS Priority (Ships 4-6 Bus. Days)
- $29.99 - Express USPS (Ships 3-5 Bus. Days)
- $34.99 - Express UPS (Ships 2-5 Bus. Days)
- $39.99 - Express FedEx (Ships 1-5 Bus. Days)
SPECIAL DELIVERY REQUESTS
If you need one of our designer pieces by a specific date please contact us (before you place your order) and we will do our very best to accommodate your request.
- https://www.instagram.com/bellacouturefinejewelry/ @bellacouturefinejewelry
- https://www.facebook.com/BellaCouture.Official/ @BellaCouture.Official
- An ID and adult signature is required upon delivery of every order.
- Each order is fully insured.
- To date we have never had any lost packages.
- Curriers have always been reliable for our deliveries for 21+ years.
Tracking Order Shipments
Once your order ships you will receive an automatic shipping confirmation the day of the outbound shipment. You can track the status of your order on your My Account page or by clicking here. Thank you for shopping at Bella Couture®, LLC.
If you have any questions, please contact Customer Service at 1.310.487.2373. Representatives are available 8:00AM-10:00PM EST Monday-Friday, 10:00AM-5:00PM EST Saturday and Sunday.
We make sure every item received is perfect. As your happiness is our number 1 priority. If you are not completely satisfied with a Bella Couture® purchase for any reason returns are accepted for a full refund within 30 days.
BellaCouture.com is a family owned company which is a Specialty Fine Jewelry Boutique. All Designer Fine Jewelry orders are custom hand-made after payment by BellaCouture.com of Beverly Hills, CA. At our unique online Fine Jewelry boutique we put a lot of time and effort into creating each designer piece by our Master Artisans specially for you. We're honest retailers with nearly 3,400+ Thousand Worldwide Facebook followers because we are know for being a trustworthy company. Your patience is appreciated while BellaCouture.com processes your order(s). Our signature gold labeled gift box is included with every purchase.
We accept returns shipped via mail. Returns are accepted for a full refund to the original form of payment within 30 days of the purchase date. Returned items must be presented in the same exact brand new condition as when they were received: unworn, undamaged, unscented, unaltered, with original tags fully attached and still neatly packaged in original undamaged packaging, and with a copy of proof of purchase. Returns that do not meet this policy will not be accepted and will be sent back to you.
For free return shipping, initiate your return within 7 days of delivery and a Free return shipping label will be emailed to you. In order to complete the return, you must have proof of purchase. For returns mailed after 7 days, a $39.99 return shipping fee will be deducted from your refund.
How To Ship A Return
When packing up your return, remove any old addresses or barcodes from the packaging, and only include items from the same order. If returning via a QR code, bring your return to a FedEx or participating partner location, not a drop box. If you printed your return shipping label, you can drop off your return at any FedEx or participating partner location or FedEx drop box.
If an item goes on sale, we are happy to offer our customers a courtesy price adjustments within 7 days of the purchase date for items purchased at full-price.
Final Sale, monogrammed or personalized, gift certificates, engagement rings and sets and discounted items cannot be returned or exchanged. All are final sale.
GIFT CERTIFICATE & STORE CREDIT
Have a question?
Please contact Bella Couture® Fine Jewelry
1.310.487.2373 Diamond Specialists
Hours: (Mon-Sun 10am-8pm PST)
We truly appreciate your business.
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