null

Track Your Order

screen-shot-2022-12-03-at-8.39.44-pm.png

screen-shot-2023-03-16-at-2.24.52-pm.png

screen-shot-2022-12-03-at-8.40.30-pm.png

bella-couture-beverly-hills-ca-store-customer-returns-service-fine-jewelry.jpg
 

screen-shot-2022-12-03-at-8.06.04-pm.pngelebrating over 21+ years of Excellent Customer Service!

DISCOVER OUR RARE & EXQUISITE

"WEARABLE WORKS OF ART"

A Fabulous Gift Idea & A Wonderful Lifetime Investment!

SHOP AWARD WINNING STYLES

We thank you for shopping Bella Couture®

Your happiness is our only priority!

CUSTOMER SERVICE  

ORDERING | SHIPPING | ORDER TRACKING | SIZING | JEWELRY CARE | RETURNS | GIFT CERTIFICATES

 

 screen-shot-2023-03-16-at-3.15.04-pm.png

SHOP NOW

CLIENT CARE

Have questions?  Contact Us

Bella Couture® Diamond & Jewelry Consultants are always happy to help you find the perfect gift.

  • Contact Customer Service :  1.310.487.2373
  • Text Customer Service via Text :  1-310-487-2373
Celebrating over 21+ years!
Thousands of world wide clientele flock to BELLA COUTURE® HAUTE COUTURE FINE JEWELRY every year as our high end designer pieces are hand crafted by Special Order and are of LIMITED EDITION Collections exclusive to our store. Bella Couture® high end designer pieces feature the most exquisite diamonds, AAA+ finest quality natural gemstones and gorgeous, luminous, cultured, genuine pearls all hand selected by our Award Winning Top Certified Diamond Gemologist and GIA Accredited Master Artisans in Beverly Hills, California. Due to the amount of artistry and highest standards provided designs may take up 1-2 weeks to ship depending on the style(s) ordered and shipping method selected.
 
Once Your Order Is Placed
 
  • You will receive a confirmation email with your order details included.
  • When you create an account you can view the details of your entire BellaCouture.com order history on your personal My Account page.
  • Once your order is placed you have 1 hour to cancel or modify your order before we begin processing your order(s).
Customer service is of utmost importance to us and we do truly appreciate your support of our family owned company.
 
 
   screen-shot-2023-03-16-at-2.24.44-pm.png

SHIPPING

Bella Couture® is pleased to offer complimentary FREE Shipping, handling and full insurance on all purchases.
 
To ensure the secure delivery of your order, Bella Couture® does not ship orders to post office boxes.
 
For additional information regarding approximate delivery times, please call our Bella Couture® Beverly Hills, CA Customer Service Shipping Dept: 1.310.487.2373.
 
Once Your Order Ships
 
  • You will be sent tracking information to the email address you provided during checkout.
  • You will also be able to view tracking details on your My Account page on BellaCouture.com.

screen-shot-2023-03-16-at-3.42.37-pm.png

screen-shot-2023-03-16-at-3.15.45-pm.png
 
Signature will be required upon delivery to ensure a safe arrival of every purchase.
 
Shipment time will reflect your chosen shipping method during checkout:
 
  • $0.00 - FREE Shipping (Ships 5-10 Bus. Days)
  • $9.99 - USPS Priority (Ships 4-6 Bus. Days)
  • $29.99 - Express USPS (Ships 3-5 Bus. Days)
  • $34.99 - Express UPS (Ships 2-5 Bus. Days)
  • $39.99 - Express FedEx (Ships 1-5 Bus. Days)

SPECIAL DELIVERY REQUESTS

If you need one of our designer pieces by a specific date please contact us (before you place your order) and we will do our very best to accommodate your request. 

Please select the carrier that has the best access to your delivery address. BELLA COUTURE® is not responsible for any possible unforeseen shipping delays caused by shipping carriers. 
   
We HD video every piece in great high definition detail and fully inspect each design prior to shipment to ensure only the finest quality is received and if we believe the item was intentionally damaged, altered or misused by the customer, we reserve the right to refuse any exchange, return or refund of any kind.
 
INTERNATIONAL ORDERS
 
For international shipping, customers are responsible for all tax/duties that are required when delivered through customs.
 
SOCIAL MEDIA ORDERING
 
Every design posted on our social media sites are for sale even if they are not on our website. If you do not see a piece on the site that you want on our Instagram or Facebook feed please contact contact us for pricing and purchasing.
 
  • https://www.instagram.com/bellacouturefinejewelry/  @bellacouturefinejewelry
  • https://www.facebook.com/BellaCouture.Official/  @BellaCouture.Official 

ORDER TRACKING

Once your item is shipped you will be sent tracking information via email. We will also make your order's tracking information visible on your BellaCouture.com My Account page.
 
  • An ID and adult signature is required upon delivery of every order.
  • Each order is fully insured
  • To date we have never had any lost packages.
  • Curriers have always been reliable for our deliveries for 21+ years.
Each purchase is fully insured, therefore, Bella Couture® is not responsible or liable for an item if damaged or lost in transit by the currier. The currier is completely responsible for any delivery delays or claim regarding an issue during an order's delivery process. 
 

Tracking Order Shipments

Once your order ships you will receive an automatic shipping confirmation the day of the outbound shipment. You can track the status of your order on your My Account page or by clicking here. Thank you for shopping at Bella Couture®, LLC. 

SIZING 

Rings
 
Unsure of what size ring you need?
 
All ring sizes come in USA sizing. Please be sure of your ring size when placing an order as full eternity style rings with diamond, gemstones or pearls surrounding the entire design cannot be resized as that would impact the integrity and look of the design.
 
Utilize our handy ring sizing tool which can easily tell you your correct comfortable ring size for any finger. 
 
  
Ring Size Guide - View International Conversion Chart click here.
 
Necklaces 
  
Please read the length of each necklace in the description to ensure it will fit the size you need. 
 
Unsure of what size necklace you need? We can help. In case you do want added lengthening options you can purchase one of our Bella Couture® easy to use necklace extenders to ensure a perfect fit. 
 
Many necklaces can be made longer by use of an additional length extension. 
 
 
screen-shot-2023-03-16-at-2.25.07-pm.png

JEWELRY CARE

Each piece is handmade with lots of love and caring for your elegant new fine jewelry is easy with our Klean Karats Fine Jewelry Cleaning System. Due to the nature of fine jewelry and gemstones, each piece should be handled with care. We highly suggest taking off your jewelry before any rough handywork, ensuring and preserving the quality of each piece.
 
Please note ALL opal pieces should be taken off when in water, to preserve their quality, as these highly desired gems are a naturally soft gemstone stone and may absorb or be adversely effected by hand lotions or body oils or perfumed chemicals.
    

If you have any questions, please contact Customer Service at 1.310.487.2373. Representatives are available 8:00AM-10:00PM EST Monday-Friday, 10:00AM-5:00PM EST Saturday and Sunday. 

screen-shot-2023-03-16-at-2.28.25-pm.png 

RETURNS

We make sure every item received is perfect. As your happiness is our number 1 priority. If you are not completely satisfied with a Bella Couture® purchase for any reason returns are accepted for a full refund within 30 days. 

BellaCouture.com is a family owned company which is a Specialty Fine Jewelry Boutique. All Designer Fine Jewelry orders are custom hand-made after payment by BellaCouture.com of Beverly Hills, CA. At our unique online Fine Jewelry boutique we put a lot of time and effort into creating each designer piece by our Master Artisans specially for you. We're honest retailers with nearly 3,400+ Thousand Worldwide Facebook followers because we are know for being a trustworthy company. Your patience is appreciated while BellaCouture.com processes your order(s). Our signature gold labeled gift box is included with every purchase.

We HD video tape every pieces in great high definition detail and fully inspect each design prior to shipment as we ensure only the finest quality is received and if we believe the item was intentionally damaged, altered or misused by the customer, we reserve the right to refuse any exchange, return or refund of any kind.
 

We accept returns shipped via mail. Returns are accepted for a full refund to the original form of payment within 30 days of the purchase date. Returned items must be presented in the same exact brand new condition as when they were received: unworn, undamaged, unscented, unaltered, with original tags fully attached and still neatly packaged in original undamaged packaging, and with a copy of proof of purchase. Returns that do not meet this policy will not be accepted and will be sent back to you.

For free return shipping, initiate your return within 7 days of delivery and a Free return shipping label will be emailed to you. In order to complete the return, you must have proof of purchase. For returns mailed after 7 days, a $39.99 return shipping fee will be deducted from your refund. 

How To Ship A Return

When packing up your return, remove any old addresses or barcodes from the packaging, and only include items from the same order. If returning via a QR code, bring your return to a FedEx or participating partner location, not a drop box. If you printed your return shipping label, you can drop off your return at any FedEx or participating partner location or FedEx drop box.

Price Adjustments

If an item goes on sale, we are happy to offer our customers a courtesy price adjustments within 7 days of the purchase date for items purchased at full-price.

Final Sale

Final Sale, monogrammed or personalized, gift certificates, engagement rings and sets and discounted items cannot be returned or exchanged. All are final sale.

Client Policy
 
To make sure all of our customers have the best shopping experience, we may restrict or refuse future transactions if we identify an unreasonable return pattern.

GIFT CERTIFICATE & STORE CREDIT

Enjoy knowing Bella Couture® Gift Certificates and Bella Couture® Store Credit are good forever and will never expire.

CUSTOMER SERVICE   

Have a question?

Please contact Bella Couture® Fine Jewelry

1.310.487.2373 Diamond Specialists

Hours: (Mon-Sun 10am-8pm PST) 

We truly appreciate your business.

SHOP OUR NEWEST ARRIVALS 

Join thousands of satisfied & happy Bella Couture® Beverly Hills, CA repeat customers.

See what's NEW - Shop Now click here!

 

 screen-shot-2023-03-16-at-2.29.52-pm.png

 

screen-shot-2023-03-16-at-2.30.10-pm.png

screen-shot-2022-12-03-at-8.40.17-pm.png

  

Subscribe to our newsletter

Get the latest updates on new products and upcoming sales

No thanks